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French Technical Support Executive


Languages Required: French
Job Category: Customer Service
Location:London
Description:Job Title: French Technical Support Executive
Salary: Competitive salary, with excellent benefits
Location: London City
Type: Permanent, Full-time
Job Ref: MS5231

Language Recruitment Services (LRS) is currently looking a French speaking Technical Support Executive for their world-renowned client based in the city of London. To be considered for this fantastic opportunity, you will have previous experience in a similar customer support or client service position in an engineer or electrical business and the drive to deliver world-class technical support.

French Technical Support Executive – Main Duties:
- Answer customer queries across multiple communication channels
- Deliver technical expertise to clients on company’s products, services and systems
- Investigate any product or system issue and troubleshoot where required
- Ensure internal records are up-to-date and escalate client feedback where necessary
- Liaise with other departments to ensure clients are serviced effectively and professionally
- Assist on Ad hoc technical support project
- Some travelling to other company sites might be required from time to time

French Technical Support Executive – Requirement:
- Fluency in English and French is essential
- Degree in electrical engineering or electronics
- Previous experience in a similar role
- Effective communicator with a client service mind-set
- Ability to work efficiently within a team and interface with other departments
- Capacity to identify troubleshoot issues in the field
- Hands-on and can-do attitude

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.

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