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Italian Customer Service Agent


Languages Required: French
Job Category: Customer Service
Location:
Description:Italian Customer Service Agent
Reference = MS114323
Location: Essex
Contract: Permanent – Full time
Salary: £18K annual salary + Excellent Company Benefits
Perks boxes and discount on house products

Language Recruitment Services (LRS) is currently recruiting an Italian Speaking Customer Service Agent, to join their client, a leading nutrition supplier based in Essex. Ideally, you will be a gifted communicator who thrives on delivering excellent customer service to Italian speaking clients via email, phone, and specified social media channels. If you have a passion for delivering fantastic service and want to kick start a career in Customer Care then send your application through today.

Italian Customer Service Agent - Main Duties:
• Reply to client’s requests through email and/or incoming call and aim to resolve their queries within the first reply
• Manage queries within set timeframes
• Handle all issues with utmost efficiency and providing an excellent customer experience
• Work as part of a team and reporting on any trends in incoming queries
• Offer translation support from English into Italian
• Ad hoc social media projects and content writing on company’s social media outlet

Italian Customer Service Agent - Main Requirements:
• Native level fluency in spoken and written Italian together with good English language skills
• Able to work in fast pace environment with friendly personality
• Excellent communication and interpersonal skills
• Customer Service experience is a plus but not essential
• Experience in retail would be beneficial although not essential
• Role is based on business park so own transport would be beneficial although the location is accessible by public transport

Working Hours and benefits:
• 8 am to 5 pm Monday to Friday
• Fantastic work environment in a friendly, fast-paced and constantly growing business
• Employee Perk box and terrific staff discount on company products
• Full training and support is provided

Keywords: Italian, Customer Service, Client Service, Customer Care, Nutrition, E-commerce, Online Communication, Translation Italian, Customer Service, Client Service, Customer Care, Nutrition, E-commerce, Online Communication, Translation Italian, Customer Service, Client Service, Customer Care, Nutrition, E-commerce, Online Communication, Translation,

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

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