Dutch & French Speaking Customer Service Representative

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Languages Required:	Dutch, Flemish, French
Job Category:	Customer Service
Salary:	Contact us for details
Location:	MIDDLESEX
Description:	Dutch and French Speaking Customer Service Representative Ref: NH011705 Contract - Temp to Perm Our client, based in London, is currently recruiting a fluent Dutch and French speaker to join their dynamic European customer service team. This is an on-going temporary role with the possibility of becoming permanent and is an excellent opportunity to gain customer services experience within a multicultural, corporate environment. Job responsibilities: - Process customer contacts - inbound/outbound calls/fax/electronic - to include sales order processing, enquiries, complaints and information management - Maintain personal targets as agreed with the Team Leader to include call volume, availability, timekeeping, attendance and call quality - Support internal customers i.e. Business Consultants and local management - effective processing of information and requirements - Ensure commercial policies pertaining to the Supply Chain are effectively deployed e.g. returns and diagnostic policies - Maintain comprehensive product, system, commercial knowledge and soft skills to effectively manage the customer relationship - Undertake internal and added value initiatives as required - Contribute to the achievement of the departmental promises Required skills: - Fluency in Dutch and French to native standard - Complete fluency in English - Minimum 6 months Customer Service/Call Centre, Market Research, Receptionist or Sales Support experience required. - High degree of customer focus - Team Player - Proactive approach to problem solving - Sound administrative skills - Excellent communication skills Dutch and French Speaking Customer Service, Dutch and French Speaking Customer Service, Dutch and French Speaking Customer Service, Dutch and French Speaking Customer Service, Dutch and French Speaking Customer Service, Dutch and French Speaking Customer Service Applications can only be accepted from individuals who are eligible to work in the UK Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. LRS is an Equal Opportunities Employer For more information see http://www.lrsuk.com/about-us.php