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​After-Sales Administrator – Italian and German Speaking

​After-Sales Administrator – Italian and German Speaking

After-Sales Administrator – Italian and German Speaking

Competitive basic salary + bonus + excellent benefits

Hybrid, 2 to 3 days at Home Based in Southwest London / Surrey

Permanent, fulltime

Job Reference CF0135445


Excellent International Customer Service / Administrator role based In Surrey / Southwest London. Flexibility to work from home twice/three days per week.

Language Recruitment Services (LRS) is currently seeking a Italian and German speaking Customer Service Administrator, after-sales coordinator, return administrator to join a cosmopolitan and vibrant international company.

Italian and German speaking After-Sales Administrator  Duties:

  • Manage customer queries and returns for both German and Italian speaking markets

  • Coordinate replacements, tech support and/or refunds as per internal processes

  • Providing solutions to business client as well as end-users in an effective and timely manner

  • Tracking queries via ticketing systems, logging calls, and updating CRM systems

  • Monitor level of service and client satisfaction

  • Work closely internal departments and actively participate in improving overall experience of clients

Italian and German speaking After-Sales Administrator Requirements:

  • Fluent in both German and Italian as well as English

  • Previous office experience in customer service or sales administration

  • Excellent communication skills spoken and written

  • Organised with client centric mindset

  • Positive team player

  • Good numeracy and IT skills

If you have a strong interest in pursuing a career in sales/aftersales support or Customer Service or helpdesk or technical support and use your languages, Send your CV now have the opportunity to join a growing international team in and thrive industry

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.