Bilingual Swedish OR Dutch Customer Service

Bilingual Swedish OR Dutch Customer Service Agent
Reference = MS14291
Location: Essex
Contract: Permanent – Full time
Salary: £18K annual salary + Excellent Company Benefits
Perks boxes and discount on house products

Language Recruitment Services (LRS) is currently recruiting a Swedish OR Dutch Speaking Customer Service Agent, to join their client, a leading nutrition supplier based in Essex. Ideally, you will be a gifted communicator who thrives on delivering excellent customer service to Swedish OR Dutch speaking clients via email, phone, and specified social media channels. If you have a passion for delivering fantastic service and want to kick start a career in Customer Care then send your application through today.

Bilingual Swedish OR Dutch Customer Service Agent - Main Duties:
- Reply to client’s requests through email and/or incoming call and aim to resolve their queries within the first reply
- Manage queries within set timeframes
- Handle all issues with utmost efficiency and providing an excellent customer experience
- Work as part of a team and reporting on any trends in incoming queries
- Offer translation support from English into Swedish OR Dutch
- Ad hoc social media projects and content writing on company’s social media outlet

Bilingual Swedish OR Dutch Customer Service Agent - Main Requirements:
- Native level fluency in spoken and written Swedish OR Dutch together with excellent English language skills
- Able to work in fast pace environment with friendly personality
- Excellent communication and interpersonal skills
- Customer Service experience is a plus but not essential
- Experience in retail would be beneficial although not essential
- Role is based on business park so own transport would be beneficial although the location is accessible by public transport

Working Hours and benefits:
- 8am to 5 pm Monday to Friday
- Fantastic work environment in a friendly, fast-paced and constantly growing business
- Employee Perk box and terrific staff discount on company products
- Full training and support is provided

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialists with over 30 Years’ Experience in recruiting multilingual staff across London and Europe
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.

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