​Customer Service Coordinator with German

B to B customer service / Service Request administrator

fulltime, Hybrid

Salary up to £29,000 per year

12 months contract – extension or permanent role possible

Job Reference – MS2148290

Based in North-West London - easily accessible from Wembley, Aylesbury, High Wycombe, Amersham, Uxbridge, Hemel Hempstead, Harrow, Milton Keynes area

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Language Recruitment Services (LRS) is recruiting a B2B Client service coordinator for an international supplier in the research and health sector.

This role requires German language skills as some experience in business customer service, sales administration, delivery management, order processing or management of Field Service requests.

Thriving industry and friendly collaborative work environment

Main Duties:

• Manage the full cycle of clients’ service requests from log in orders to invoicing

• Coordinate the dispatch of parts and field engineers for installations, repairs, and maintenance work

• Resolve disputes as well as stock discrepancies

• Deliver excellent customer services to customers and commercial partners

• build strong work relationships with internal regional managers, engineers, finance, and sales teams

Customer Service Coordinator - Profile:

• Fluency in German spoken and written

• Fluent level of English

• Excellent communication and interpersonal skills

• Organised and ability to prioritise and work towards deadlines

• Great attention to details and problem-solving mind-set

• Confident user of MS Office skills and CRM systems (SAP, Oracle, JD Edwards)

• Previous experience in a similar role in business customer service ideal

If you have previous experience in customer service, sales administration, Client operations coordinator, project management, client service or account management, send your application through and our consultant will be happy to discuss the role in more details.

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Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.