Customer Services Advisor French And another European Language
up to £26k (inclusive of monthly travel allowance)
Job Title: Customer Services Advisor French And another European Language
Location: Central London
Salary: up to £26k (inclusive of monthly travel allowance)
Language Recruitment Services (LRS) is searching for motivated Customer Service Advisor with French plus another European Language such as German, Italian, Spanish or Swedish, to join our client, an international manufacturing company in the Wellbeing sector based in the heart of the central London. You will be offering very high quality customer service to international clients both over the phone and online as well as liaising with internal departments. This is a great opportunity to develop your skills in a fun and dynamic environment.
Dealing with client enquiries on the phone, via email and chat channels
Translating documents from English into French
Converting client enquiries into sales opportunities
Answering enquiries coming in from other internal departments
Logging all customer queries onto the in-house systems efficiently
Daily liaison with contacts to ensure excellent customer service is delivered at all times
Gradually building up product knowledge and be able to pass it on effectively to clients
Perform general administrative duties as required by managers
Native Level French speaker with fluent English
Additional European language (e.g. German, Swedish, Dutch, Spanish or Italian)
University Degree desired but not essential
Experience in Customer Service or in Sales is essential for this role
Comfortable dealing with difficult situations
Strong MS Office and telephone skills
Great motivation and flexibility
A team player’s attitude
If you are a native level French speaker with another fluent European language and you have worked as Customer Service, Customer Care, Customer Adviser, Office Administration, Call Centre, Sales admin, Client Services, or E-Commerce, or have other customer services or sales support experience don’t hesitate to apply.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years’ Experience in multilingual recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer