Export Customer Service Coordinator

Location – South-East London or Kent

Maternity cover, potentially to go permanent

Job Ref: MS0202251

Language Recruitment Services (LRS) is seeking a proactive Export Customer Service Coordinator for a well-established manufacturing powerhouse, boasting a global clientele spanning over 80 countries. This is a fantastic opportunity to join a reputable organization and play a pivotal role in delivering exceptional customer service.

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Fluency in English and at least 1 (one) of the following languages required: Polish, Dutch, Hindi, Greek, Italian or Turkish

Responsibilities:

• Respond professionally and promptly to queries from overseas clients

• Manage relationships with assigned accounts and maintain accurate client records on CRM system

• Process orders, returns and deal with any delivery issues

• Provide quotes and export documentation where required

• Support the sales team with onboarding new customers

• Assist credit control efforts

• Liaise with internal departments to resolve customer queries in a timely manner

Profile required:

• Fluent English with fluency in one of the following languages:Polish, Dutch, Hindi, Greek, Italian or Turkish

• Previous experience in customer support, B to B client service, sales export, order management

• International background

• Excellent communication skills and reliable team player

• Familiar with ticketing and CRM systems

• Strong attention to detail, ability to prioritise

• Organised, pro-active and positive mindset

If you have a background as a sales administrator, order management specialist, or worked in an export department and are looking to take the next step in your career, send your CV now to discuss this role in more detail.

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.