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German and Italian Customer Service Rep Specialist - amazing benefits & company

German and Italian Customer Service Rep Specialist - amazing benefits & company

  • Location

    London

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Job ref:

    CV16170

  • Published:

    over 4 years ago

  • Expiry date:

    2019-11-13

German and Italian Customer Service Rep Specialist - amazing benefits & company

Ideal for a passionate CS Specialist with fluent German and Italian with a strong interest in technology

German and Italian speaking Customer Service Support Representative

At least 6 months Customer Service Experience using your Italian and German skills

CV16170

Based in Sunbury on Thames South West London / Sunbury on Thames (Middlesex - 45 minutes direct from Waterloo)

(great area, easily reachable by public transport from central London - amazing offices

Permanent position

Excellent salary up to (£22,000) base + + bonus (approx. 15% of salary) and excellent benefits excellent benefit package (listed at the bottom of this ad)

LRS are currently recruiting for a German and Italian Customer Service Specialist for a global technology company with clients all over Europe

German and Italian speaking Customer Service Specialist - Key Duties:

  • Italian and German B2B speaking Customer service support to Technology clients in Italy and Germany while providing excellent coordination and quality communication always

  • Providing information about IT product information as well as pricing and solving technical problems to the German and Italian speaking markets

  • Working on return of products credits and refunds

  • Supporting supervisors and other members of the team

  • Mapping opportunities and improvements of systems and escalating them to the team

German and Italian speaking Customer Service Rep Support Representative - to apply you will have:

  • Fluency in both German and Italian as well as English language (written & spoken)

  • Previous experience or internship (at least 6 months) in Customer Service or client support or similar

  • Great relationship building skills

  • A consultative telephone approach (non aggressive)

  • Strong attention to details

List of Benefits:

£21,000 - £22,000 pa + bonus (15%, approx. £3,000) + excellent benefits including:

  • 24 days vacation increasing after service on top of the 8 Bank Holidays a year

  • 6% contribution Pension from the company

  • 75% REIMBURSEMENT OF TRAVEL (Max £100 per month)

  • Private medical insurance -

  • Permanent health insurance

  • Gym membership

  • Life Assurance

  • Free tea/coffee and subsidised vending

  • Cultural and subsidised lunch and a lot more!

If you have a strong interest in pursuing a career either as customer service advisor German and Italian speaking customer service representative in South West London UK , for a dynamic progressive company and you wish to use your German and Italian, send your application through and our consultant will be happy to discuss the role in more details.

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.

Applications can only be accepted from individuals who are eligible to work in the UK

Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.