South West London
about 1 year ago
German Customer Service Specialist
Job Reference: SM115559
Ideal for a Customer Service Specialist with fluent German
Competitive Salary + excellent benefit package
At least 6 months Customer Service Experience
Based in South West London London (trendy area, easily reachable by public transport from all over London - amazing offices
LRS are currently recruiting for a German Customer Service Specialist for a creative company with clients all over Europe. This is a great opportunity to be part of a rapidly growing business, with a fun and supportive team atmosphere. The right candidate will be an enthusiastic team player, with excellent communication skills.
German Customer Service Specialist - Key Duties:
- Handling inbound client queries in an efficient and professional manner
- Providing product information as well as pricing and solving technical problems
- Working on return of products credits and refunds
- Supporting supervisors and other members of the team
- Assisting with social media and website updates
- Mapping opportunities and improvements of systems and escalating them to the team
German Customer Service Specialist – Key requirements:
- Fluency in German as well as English (written & spoken)
- Previous experience in Customer Service or client support or similar areas
- Great relationship building skills
- A consultative telephone approach (non-aggressive)
- Strong attention to detail
- Flexible Team player
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.
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