​German speaking Customer Service Administrator

Competitive Salary + excellent benefits

Hybrid, 2 days in Nottingham Office

Permanent,

Standard working hours – 8am to 4pm - Monday to Friday

Reference: CF024524

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​Language Recruitment Services (LRS) is currently recruiting a dedicated German Speaking Customer Service Administrator, B2B client advisor or order processing specialist for an international client in the retail industry.

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Responsibilities of the Customer Service Administrator with German:

• Deal with enquiries in a timely manner – escalating any issues to relevant departments

• Assist business clients with any queries regarding orders, delivery or returns

• Regular liaison with the finance team regarding invoices and credit notes

• Collaborate with the marketing team to ensure promotional activities are well communicated in the local languages

• Build relationships with clients to ensure they are kept up to date about new products

• Log communication correspondence onto CRM systems and follow up on unresolved queries

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Profile of the German Customer Service Administrator:

• Excellent level of German as well as a fluent level of English

• Experience in a professional environment in B2B Customer Service or Sales Support

• Strong communication and multitasking skills

• Excellent team player

• Knowledge of Excel and CRM systems is highly desirable

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This is a superb opportunity for a German speaker who has worked in Customer Care, Customer Support, Customer Service, Client Advisor, Sales Support, order processing or claims to work for a reputable company in the fashion industry. Send your application through and our consultant will be happy to discuss the role in more details.

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Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.

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