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Head of Customer Success Manager E-commerce / SaaS

Head of Customer Success Manager E-commerce / SaaS

Head of Customer Success Manager E-commerce / SaaS
You will have gained experience as Customer Success Team Manager in either a tech platform ideally e-commerce, SaaS or similar
Perm contract
Job Reference CV01201749

Excellent International Customer Success Team Manager starting remotely, the company has its headquarter in Central London; initially you will start working from home until further notice
Excellent salary up to £60,000 + excellent benefits, as well as great and stimulating working environment with career progression opportunity.
Amazing offices


LRS (Language Recruitment Services) is currently seeking a Customer Success Team Manager E-commerce / SaaS Technology based in London

You will be working in their cosmopolitan and vibrant international company

Head of Customer Success Manager E-commerce / SaaS Technology Duties:
• Managing a growing Customers success Team independently
• increasing customers’ base using a strategic CSM approach
• Working directly with the CEO to implement strategy.
• Managing the team, enabling them to manage account growth implementation through retention and upselling
• Accounts and client’s relationship building
• Delivery growth plans both short term and or upsell.
• Performance data analysis and insights delivery

Head of Customer Success Manager E-commerce / SaaS Technology - In order to apply for this exciting role you will need to have:
• Fluent English both written and spoken.
• Strong client relationship building at either C – Level or enterprise account management experience as well as retaining and growing business skills.
• Strong value driver’s knowledge as well as revenue models.
• Strong organizational skills as well as being technically saavy
• Good with data
• Excellent communication skills
• Passion for ecommerce and or Saas

If you have a strong interest in pursuing a career either as a head Customer Success Manager E-commerce / Saas Technology or Customer Success Team Manager for a prestigious company based in Sunbury on Thames send us your application through and our consultant will be happy to discuss the role in more details.

Please send your CV in word format to the email address quoted, other formats will not be accepted


Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.

Applications can only be accepted from individuals who are eligible to work in the UK

Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer