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Customer Service Advisor - Order processing

Customer Service Advisor - Order processing

Inside Sales – Sales administrator

Client service – sales quotes / order processing


Excellent salary and benefits package + discretionary year-end bonus

Hybrid: office/home working


Location: London City

Permanent, fulltime


Job Ref: MS228954


Language Recruitment Services (LRS) is currently looking for an inside sales executive, sales administrator, client service coordinator or account manager to join an international and award-winning engineering company based in central London.

This is an exciting opportunity to work in a friendly, supportive & multilingual team in a global company which offers career progression

Customer Service Executive – Order Processing - Main Duties:


  • Respond to queries and quote requests from business clients & distributors

  • Process orders, investigate & resolve any order delay

  • Confirm orders and provide delivery updates to clients

  • Manage return-queries, warranties and refunds where needed

  • Provide admin support to project & country managers as well as sales teams

  • Work closely with technical support, inside sales, credit control, logistics to provide best service to clients


Profile of the Inside sales executive,

  • Fluent English to native level

  • Previous b to b customer service experience in manufacturing or engineering industries ideal

  • Background in order processing, delivery management or supply chain would be a plus

  • Excellent communication skills (verbal and written)

  • Organised with great relationship building skills

  • Good problem-solving capabilities

  • Ability to provide high level of customer service / sales support

  • Proficient in MS office and CRM systems


You have a background in B-to-B client service, sales support, order processing, wholesales, purchasing, merchandising or account management looking to join a leading company and develop your client relationship management skills further, apply now to discuss this exciting role in more details. We will consider recent graduate with work experience / internships in import/export or logistics or sales administration as well.

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.