Customer Service Advisor - Order processing
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Location
City of London
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Sector:
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Job type:
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Salary:
Excellent salary and benefits package + discretionary year-end bonus
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Job ref:
MS228954
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Published:
11 months ago
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Expiry date:
2022-08-06
Inside Sales – Sales administrator
Client service – sales quotes / order processing
Excellent salary and benefits package + discretionary year-end bonus
Hybrid: office/home working
Location: London City
Permanent, fulltime
Job Ref: MS228954
Language Recruitment Services (LRS) is currently looking for an inside sales executive, sales administrator, client service coordinator or account manager to join an international and award-winning engineering company based in central London.
This is an exciting opportunity to work in a friendly, supportive & multilingual team in a global company which offers career progression
Customer Service Executive – Order Processing - Main Duties:
Respond to queries and quote requests from business clients & distributors
Process orders, investigate & resolve any order delay
Confirm orders and provide delivery updates to clients
Manage return-queries, warranties and refunds where needed
Provide admin support to project & country managers as well as sales teams
Work closely with technical support, inside sales, credit control, logistics to provide best service to clients
Profile of the Inside sales executive,
Fluent English to native level
Previous b to b customer service experience in manufacturing or engineering industries ideal
Background in order processing, delivery management or supply chain would be a plus
Excellent communication skills (verbal and written)
Organised with great relationship building skills
Good problem-solving capabilities
Ability to provide high level of customer service / sales support
Proficient in MS office and CRM systems
You have a background in B-to-B client service, sales support, order processing, wholesales, purchasing, merchandising or account management looking to join a leading company and develop your client relationship management skills further, apply now to discuss this exciting role in more details. We will consider recent graduate with work experience / internships in import/export or logistics or sales administration as well.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.