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Italian Speaking Reservations Executive

Italian Speaking Reservations Executive

Italian Reservations Executive
Permanent Position
Salary: 25k+ generous incentive package
Location: Central London
Job Ref: SM15402
 
Language Recruitment Services (LRS) is currently recruiting on behalf of a highly prestigious hotel in Central London, who is looking for a number of Bilingual Reservations assistants.
 
Working in this exclusive environment, it is imperative that candidates are well presented, punctual, and discrete at all times. An articulate individual looking for a challenging role could fit right in here or someone with experience in a luxury service environment with the right level of skills.
 
Duties of the Italian Speaking Reservations Executive
Provide Exemplary service related to all client booking needs
Understand client requirements and upsell where possible
Cultivate strong client relations verbally and through written communication
Maintain a pertinent database of client files
Handing confidential information with the utmost professionalism
Attending company training meetings
Uphold and communicate brand values
Effectively give any handover information
Deliver and coordinate any additional services required to the highest standard
 
Requirements of the Italian Speaking Reservations Executive
Excellent written and spoken English
Fluent in Italian
Minimum of 6 months Experience of working in the luxury customer service or sales environment
Degree level education preferred but not essential
Able to work enthusiastically with others
Strong time management skills
Orientated, with an eye for detail and a hard-working attitude
Highly proficient in Microsoft Office 
Knowledge of hotel software highly desirable
 
 
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialists with over 30 years’ experience in recruiting multilingual staff across London and Europe
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer.
Key words: 
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