Customer Service Advisor - German Speaking
Up to £30,000, dependent on experience
12 months contract - likely to go permanent

Based In North-West London - easily accessible from Watford, High Wycombe, Amersham, Uxbridge, Hemel Hempstead, Harrow, Milton Keynes area
Job Ref: MS115420

Language Recruitment Services (LRS) is recruiting a B to B Customer Service advisor to join the Export department of a global supplier of the Health & and Life Science sector.
This role requires English, and German language skills, experience in order processing, logistics and delivery monitoring

Main Duties:
- Build close relationships with clients and partners, responding to queries in a timely manner
- Order processing & pro-active delivery monitoring 
- Follow-ups on shipments and organise replacements where needed
- Liaise with internal departments (Sales, Logistics, Finance) to resolve any issues
- Working as part of a team thriving to improve the quality of service

Skills needed:
- Fluency in German as well as English
- Excellent communication and interpersonal skills
- Great attention to details and problem-solving mind-set
- Competent MS Office skills
- Previous experience in a similar role in order management, logistics, import/export, or custom clearance
- Order Management systems experience preferred (SAP, Oracle, JD Edwards)
 
If you have previous experience as a sales coordinator, sales administrator, order processor, commercial assistant, customer service agent, import/export administrator or logistics coordinator, or have a background in merchandising, client service or account management, send your application through and our consultant will be happy to discuss the role in more details.

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.