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B to B customer service – Inside sales

B to B customer service – Inside sales

B to B customer service – Inside sales 
Excellent salary and benefits package + discretionary year-end bonus
Location: London City

Hybrid working 
Permanent, fulltime

Hybrid: office/home working

Job Ref: MS22875

Language Recruitment Services (LRS) is currently looking for an inside sales executive, customer service advisor, order processing and sales administrator to join a world-renowned and award-winning company based in London

Inside sales executive - Main Duties:

  • Provide first-rate account management while maintaining a high level of customer service
  • Manage queries and quote requests from partners & dealers in a timely manner
  • Process orders and follow-up on all delivery issues
  • Effectively communicate with other internal departments, i.e. technical support, inside sales, credit control, logistics to ensure on-time delivery
  • Process return queries, warranties and refunds where needed
  • Confirm orders and communicate with suppliers
  • Work as part of a lively international sales team, and support the sales effort

Profile of the Inside sales executive
Fluent English to native level

  • Another EU language would be a plus (Italian, German, French or Spanish) 
  • Previous B to B customer service experience in a manufacturing or product centric company
  • Excellent communication skills (verbal and written)
  • Good organisation and relationship building skills
  • Good problem-solving capabilities
  • Ability to provide great customer service / sales support
  • Proficient in MS office
  • Confident user of CRM systems such as Salesforce or SAP is a plus

This role is ideal for a candidate with a background in customer service, sales support, order processing, wholesales or account management dealing with product/produce. For this role we will also consider applicants with experience in inside sales, inbound sales, client relationship management, logistics or import/export. 

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.