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​Customer Service Advisor-Temp Contract-Work Remotely

​Customer Service Advisor-Temp Contract-Work Remotely

​Customer Service Advisor-Temp Contract-Work Remotely

Location: Remote

Temp – 4-6 weeks

Reference: SM0177310

Excellent Hourly Rates

100% remote work

LRS (Language Recruitment Services) is recruiting for Customer Service Advisor for their client, an international fashion company in London

The Customer Service Advisor will be responsible for responding to customer queries via email, live chat, phone and social media in a timely and professional manner.

Duties of the Customer Service Advisor:

  • Respond to customer queries through live chat, email and social media

  • Liaising with logistics to solve delivery issues with customers

  • Deal with warranty claims for customers

  • Translation of documents and correspondence where necessary

  • Review website daily and escalate any issues

  • Assist in training and mentoring new recruits

  • Support the management team with ad hoc tasks

  • Work with the team to identify and highlight customer trends

Requirements of the Customer Service Advisor:

  • Fluency in English to native level

  • Some experience within a customer service environment and on-line contact

  • Strong work ethic and positive attitude

  • Excellent communication and interpersonal skills

  • Computer literate

  • Interest fashion would be a bonus

  • Strong interest or experience with using social media

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialists with over 35 Years’ Experience in recruiting multilingual staff across London and Europe

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.