£27,000 per annum plus excellent benefits
about 1 year ago
Customer Service Executive with French
Location - London
Salary- £27,000 per annum plus excellent benefits
Permanent / Hybrid
Job Ref: CF1202407
LRS is recruiting a Customer Service Executive with French for their client, a luxury design company based in London. A well-established business in the international market partnering with some of the most renowned global brands, you will have the opportunity to join a multilingual and dynamic team of customer support professionals and work with European territories.
This is a fantastic opportunity if you are a Customer Support OR Customer Service OR Customer Care expert looking to begin or further your career in a fast-paced B2B environment in a position which has excellent potential for progression!
Responsibilities of the Customer Service Executive with French:
Respond professionally and promptly to customers’ enquiries via email, phone, online chat and social media
Process and monitor the status of orders, returns and refunds
Provide administrative support to the sales and marketing teams
Liaise with internal departments to resolve customer queries in a timely manner
Communicate with shipping companies and organise export documentation
Requirements of the Customer Service Executive with French:
Fluent in French native level as well as fluent English
Experience in a customer support, customer care or sales support role is highly desirable
Excellent communication skills and a good team player
Familiarity with ticketing or CRM systems
Good attention to detail, ability to prioritise and good multitasking skills
This is a superb opportunity for a French speaker who has worked as a Customer Support Representative, Customer Care Representative, Customer Care Adviser, Customer Service Representative or Client Services Representative to work for a high-profile Design company in the London. Send your application through and our consultant will be happy to discuss the role in more details.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with 35 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.