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Customer Support Representative – Dutch speaking

Customer Support Representative – Dutch speaking

  • Location

    London

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    Competitive Salary

  • Job ref:

    CF0217563

  • Published:

    4 months ago

  • Expiry date:

    2022-02-20

Customer Support Representative – Dutch speaking

Location - Remote

Competitive Salary 

Contract – 6 months, potentially to go permanent

Job Ref: CF0217563

 

 

Language Recruitment Services (LRS) is recruiting a Dutch speaking Customer Support Representative for their client, a prestigious telemarketing agency. A well-established business with a market presence all over Europe, you will have the opportunity to join a diverse team of multilingual customer support professionals and cover the DACH and BENELUX territories.

 

This is a fantastic opportunity if you are a Customer Support expert looking to enhance your skills in a fast-paced B2B environment.

 

 

Responsibilities of the Customer Support Representative – Dutch speaking:

 

  • Respond professionally and promptly to customers’ enquiries via email, phone, online chat and social media

  • Answer incoming calls and transfer to the right department

  • Liaise with internal departments to resolve customer queries in a timely manner

  • Ensure SLAs set by management are met at all times

     

 

Requirements of the Customer Support Representative – Dutch speaking :

 

  • Fluent in Dutch to native level with fluent English

  • Experience in a customer support or a business environment is preferred

  • Excellent communication skills

  • Familiar with ticketing and CRM systems

  • Good attention to detail, ability to prioritise and good multitasking skills

     

     

This is a superb opportunity for a Dutch speaker who has worked as an Account Manager, Customer Support Representative, Customer Care Representative, Customer Care Adviser, Customer Service Representative or Client Services Representative to work for a high-profile telemarketing agency company in the heart of London. Send your application through and our consultant will be happy to discuss the role in more details.

 

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.