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French speaking Customer Service Advisor

French speaking Customer Service Advisor

  • Location

    London

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Helen Duffell

  • Contact email:

    Helen@LRSUK.com

  • Job ref:

    HD115533

  • Published:

    about 1 month ago

  • Expiry date:

    2018-11-16

French Speaking Customer Service Advisor
Location: Central London
Temp to Perm
Salary: Excellent Salary and Conditions
Reference: HD115531

LRS (Language Recruitment Services) is recruiting for a Bilingual French Customer Service Advisor for their client, an international fashion company based in London.

The French Customer Service Advisor will be responsible for responding to customer queries via email, live chat, phone and social media in a timely and professional manner.

Duties of the French Speaking Customer Service Advisor
Respond to customer queries through live chat, email and phone
Liaising with logistics to solve delivery issues with customers
Deal with warranty claims for customers
Translation of documents and correspondence where necessary
Review website daily and escalate any issues
Assist in training and mentoring new recruits
Support the management team with ad hoc tasks
Work with the team to identify and highlight customer trends

Requirements of the French Speaking Customer Service Advisor
Fluency in French and English
Some experience within a customer service environment (face to face or in a contact centre)
Strong work ethic and positive attitude
Excellent communication and interpersonal skills
Computer literate
Interest fashion would be a bonus

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialists with over 30 Years’ Experience in recruiting multilingual staff across London and Europe
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.

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