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German Customer Service Advisor

German Customer Service Advisor

  • Location

    London

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Competitive

  • Contact:

    Samantha McManus

  • Contact email:

    samantha@lrsuk.com

  • Job ref:

    SM15559

  • Published:

    5 months ago

  • Expiry date:

    2019-04-01

German Customer Service Advisor
Job Reference: SM15559
Permanent, Full-time 
Competitive Salary + excellent benefit package
Based in West London 
 
LRS are currently recruiting for a German Speaking Customer Service Advisor for an industry leading company with clients all over Europe.  This is a great opportunity to be part of a rapidly growing business, with a fun and supportive team atmosphere.  The right candidate will be an enthusiastic team player, with excellent communication skills. 
 
German Customer Service Advisor- Key Duties:
- Handling inbound client queries in an efficient and professional manner
- Providing product information as well as pricing and solving technical problems
- Working on return of products credits and refunds
- Supporting supervisors and other members of the team
- Assisting with social media and website updates
- Mapping opportunities and improvements of systems and escalating them to the team
 
German Customer Service Advisor– Key requirements:
- Fluency in German as well as English (written & spoken)
- Previous experience in Customer Service or client support or similar areas
- Great relationship building skills
- A consultative telephone approach (non-aggressive)
- Strong attention to detail
- Flexible Team player
 
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment 
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
 
LRS is An Equal Opportunities Employer.
 
Keyword: German Customer Service Advisor, German CS, Customer service, Sales support, Customer service administrator, CS specialist, retail, 
German Customer Service Advisor, German CS, Customer service, Sales support, Customer service administrator, CS specialist, retail,
German Customer Service Advisor, German CS, Customer service, Sales support, Customer service administrator, CS specialist
German Customer Service Advisor, German CS, Customer service, Sales support, Customer service administrator, CS specialist, retail,
German Customer Service Advisor, German CS, Customer service, Sales support, Customer service administrator, CS specialist