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German Customer Service Supervisor/ Team Leader

German Customer Service Supervisor/ Team Leader

  • Location

    London

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Carmelo Vadala

  • Contact email:

    Carmelo@LRSUK.com

  • Job ref:

    CV0114951

  • Published:

    6 months ago

  • Expiry date:

    2018-08-03

French or German Customer Service Team Leader/ Supervisor/ Manager

Ideal for a passionate customer service/ customer care supervisor/ team leader passionate about providing excellent customer service management and team leading with previous experience in managing a team of at least 8 people

Based in Central London (trendy area, easily reachable by public transport from all over London - amazing offices
Permanent position
Salary = Up to £30,000 + amazing benefits and amazing company to work for
Job Reference CV0114951
LRS are currently recruiting for either a French or German Customer Service Supervisor/ Customer Service Team Leader/ Customer Service Manager for a vibrant and innovative digital company with clients all over the world
French or German Customer Service Team Leader/ Customer Service Supervisor/ Customer Service Manager - Key Duties:

• Managing the team, making sure their performance is to high standards
• Drafting reports on team performance
• Dealing with client issues which get escalated by the team and fixing issues
• Performance reports coordination
• One to one meeting s with cs team members
• Developing team members and drafting reports on their work
• Feedback management
• Team motivation and supervision

French or German Customer Service Team Leader/ Customer Service Supervisor/ Customer Service Manager - to apply you will have:

• Fluency in either French or German as well as English
• Experience in managing a customer service/ customer care team in either a call centre/ contact centre
• Leading experience and skills
• Great relationship building skills
• Passion for supervision, team leading and delegation
• Strong attention to details

Keyword:
French or German Customer Service Team Leader/ Customer Service Supervisor/ Customer Service Manager customer care contact centre/ call centre
French or German Customer Service Team Leader/ Customer Service Supervisor/ Customer Service Manager customer care contact centre/ call centre
French or German Customer Service Team Leader/ Customer Service Supervisor/ Customer Service Manager customer care contact centre/ call centre

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer
Required skills