Language Recruitment Services (LRS) is currently looking for an organised and experienced German Speaking Customer Service and Export Administrator to work on the export desk of a large and multinational manufacturing company. Your main responsibilities will include sales administration and dealing with customers directly via telephone and email. You will be working as part of a large and friendly team in impressive offices.

 

 

 

• Responsible for processing all orders coming in via fax, email and telephone

• Dealing with German and English speaking customers and possibly other European clients, this will include the administration of all export documentation

• Sending out order acknowledgements and using Sage

• Ensuring that all queries are dealt with in a timely and professional manner

• Liaising with freight administrators, warehouse and carriers to collect quotes and necessary shipping documents and details

• Responsible for electronic filing

• Support and liaison with the Sales Team and providing order status updates 

• Assisting customers with floor plans and quantity calculations

 

 

• Fluency in German and English both written and verbal is essential

• Outstanding communication skills

• Fluency in either French or Dutch in addition to German would be a great advantage

• Experience of export administration and data entry 

• Excellent customer service skills are vital

• Enthusiastic team player

• Proficient user of MS office and quick to learn new programs

 

 

 

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