City of London
Vietnamese Speaking Client Services Administrator
Working hours 9-5pm Hybrid
Salary: £29500 + Benefits
Job Reference: SM0202421
Vietnamese Language skills to native level are required for this role!
LRS (Language Recruitment Services) is recruiting a Vietnamese Speaking Client Services Administrator for their client, an international organisation based in London. This is a great opportunity to work for a non- profit organisation where you will use your fluency in Vietnamese and English.
Duties of the Vietnamese Speaking Client Services Administrator
Working as part of an international team in the London Head Office reporting to the Senior Account Manager responsible for partners in the Far East, you will ensure that all legal contracts and financial reports have been submitted and processed. Liaising with commercial and communications teams in the head office and in the various regions which will involve relationship management of customers.
The procedures and policies should be recorded and updated and Translation of these policies into Vietnamese for clients in these regions. The role will also involve:
• General administration and data entry
• Dealing with and processing customer queries and submissions
• Providing information and advice on related issues and training new staff members
• Implementing processes whilst providing a supportive services to partners and charitable subsidiaries
• Providing and maintaining a customer focussed approach both internally and externally
Requirements of the Vietnamese Speaking Client Services Administrator
• Fluent Vietnamese and English, both spoken and written
• Excellent communication skills and attention to detail
• Good computer skills, including Microsoft office
• Strong administrative and customer service skills
• Experience of building relationships with clients and colleagues
• Proactive and conscientious
• Ability to work well under pressure and to prioritize workload effectively
• Team player with ability to work independently
• Organised and methodical, with an attention to detail
If you are a Vietnamese native speaker and have strong administration skills and have worked directly with clients or have worked as a sales administrator, client coordinator, account manager or senior administrator don’t hesitate to apply.
Please send your CV in word format to the email address quoted, other formats will not be accepted
If you have worked in customer service, retail or hospitality and looking to take the next step in your career, send your CV and we will discuss this great opportunity with you in more details. We will consider for this role Vietnamese speakers with some experience in customer service.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer